Last Updated: May 2026

This Privacy Policy describes how Arre Home LLC (“Arre Home,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://arrehome.com (the “Site”), use the Arre Home mobile application, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. We will post the updated Privacy Policy on this page and revise the “Last Updated” date accordingly.

2. Information We Collect

We may collect personal information directly from you, automatically through your use of the Services, and from third-party service providers.

Information you provide directly may include:

• Name  
• Email address  
• Phone number  
• Billing and shipping address  
• Payment information  
• Account credentials  
• Customer support communications  
• Device configuration and notification preferences

Information collected automatically may include:

• IP address  
• Browser type  
• Device information  
• Usage analytics  
• Cookies and similar technologies  
• Mobile application diagnostics

We may also receive information from service providers such as Shopify, payment processors, analytics providers, and cloud infrastructure providers.

3. How We Use Your Information

We use your personal information to:

• Provide and maintain the Services  
• Process orders and payments  
• Create and manage your account  
• Provide customer support  
• Send transactional notifications and alerts  
• Improve and optimize our Services  
• Detect fraud and maintain security  
• Comply with legal obligations

4. SMS Communications

If you provide your phone number and opt in, Arre Home may send transactional SMS messages related to your account and devices, including:

• Security alerts  
• Device status updates  
• Account notifications  
• Device onboarding confirmations  
• Customer support communications  
• One-time verification codes (OTP)

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage, remember preferences, and enhance the user experience.

You may control cookies through your browser settings, although disabling cookies may affect website functionality.

6. How We Share Information

We may share personal information with trusted service providers and partners who assist us in operating the Services, including:

• Payment processors  
• Cloud hosting providers  
• Analytics providers  
• Customer support tools  
• Shipping and fulfillment providers

We may also disclose information:

• To comply with legal obligations  
• To protect our rights and security  
• In connection with a merger, acquisition, or business transaction

We do not sell or rent your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your information  
• Correct inaccurate information  
• Request deletion of your information  
• Object to certain processing activities  
• Withdraw consent where applicable

To exercise these rights, contact us using the information below.

10. Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Arre Home LLC  
410 Park Avenue, 16th Floor  
New York, NY 10022  
United States

Email: support@arrehome.com  
Website: https://arrehome.com

By using the Services, you acknowledge that you have read and understand this Privacy Policy.